How can employers address the effects of employee mental health issues in the workplace? (Video) – Health and safety

More than ever, we’re seeing our employees’ mental health issues spill over into the workplace. How do employers deal with these issues at work?

Employers in all fields face limited resources and high demand for production. Employees are stressed, managers are stressed, and the lines between work and home have never been blurrier. We see the impact first-hand on employees, who often tell us that mental health issues affect their ability to concentrate, make decisions, communicate with colleagues and even retain information.

Are employers equipped to handle this?

Of course they are. But managers need to know how to recognize the employee who needs help, how to communicate effectively with them, and then properly talk to HR about it.

And employers must balance employee responsibility with accommodations. If an employee’s mental health is impacting their performance, we often manage the situation using standard performance management methods. Instead, focus on a two-part conversation, one that considers employee accountability, AND one where we listen to the employee and make adjustments to help them succeed.

How do employers achieve this?

Think holistically about the employee experience:

• Employees crave the flexibility they had during the pandemic. Employers should therefore have a real solution to problems that are here to stay, such as remote working or flexible hours.




• Then, when mental health concerns are raised, avoid the knee-jerk reaction of forcing the employee to take leave. Instead, engage in a genuine discussion with the employee about fitness for work and reasonable accommodations, to reach solutions that work for both of you.




• Also reinvent your EAP, which must be more than checking a box. Consider wellness coaching programs with personalized support and strategies to improve employee well-being.




• Finally, normalize conversations about mental health. This must have buy-in from senior leaders and leaders must actively participate in this discussion. This is when you strive for success.

For more information or to address your specific concerns regarding employee mental health issues in the workplace, contact your Littler attorney.

The content of this article is intended to provide a general guide on the subject. Specialist advice should be sought regarding your specific situation.